Book a Session

Frequently Asked Questions

​

 How will I receive my photos?

​     All photos are edited for light, color, sharpness and delivered in a private online gallery where you can download your favorite photos in high-resolution jpg format. You should receive an email with your photography gallery link within five business days.

 

How far in advance I should book my photo session?

     We’ll do our best to accommodate any last-minute bookings, but to ensure you get your preferred date and time, we recommend booking at least 1 week in advance

​

What if I am running late?

    Please text or email us if you are delayed. If you arrive late, keep in mind photographer may have another shoot booked right after, and it’s unlikely your shoot can be extended (although it’s always possible, so please ask!). 

Should you wish to extend beyond the time of your scheduled session and the photographer is available, add-on time is charged at a rate of $150.00 USD per 30 mins.

If you arrive late for your session, any time that has passed from your original start time will be forfeited, and you may shoot for the remainder of the time you have booked. The number of photos delivered may be adjusted to reflect the actual time spent together. You may add additional time if the photographer is free; add-on time is charged at a rate of $150.00  per 30 mins.

Should you wish your photographer to wait for you to arrive beyond the time your session was set to end, the extra waiting time will be charged at a rate of $50.00  per 15 minutes, on top of any fee for an extension of the shoot (add-on shoot time is charged at $150.00  per 30 minutes).

 

What is your refund policy?

   Photo shoot bookings may be cancelled according to the following provisions: Photo shoots cancelled immediately after confirmation through 15 days  before the shoot date will be subject to a $30.00 cancellation fee. 

  Photo shoots that are cancelled 14 days prior to the date of the shoot will receive a 50% refund. 

  Photo shoots cancelled within 13 days through 24 hours prior to the photo shoot booking date will receive no refund. If the client does not show up for the session, no refund will be granted. 

  To request cancellation of a photo shoot please contact us through our contact information.

​

What if the weather is bad?

      We work rain or shine, so if you are not willing to be photographed in rain, snow or other various elements, please proactively cancel your session before three days prior to your scheduled shoot to avoid being charged. If the weather conditions are treacherous or dangerous, you can re-schedule or we will issue a full refund.

​

 How do we get to each location?

   Transportation can be provided by Uber or taxi at your own expenses.

​

 Are you able to split photo tour into multiples days?

​

  No. Photo Tours are single day only. 

​

 Locations that require admission fees? 

 

Clients are responsible for looking up and obtaining any necessary permits and paying all location fees, including photographer admission.

  

  Note: Shoots outside city centers may be subject to a small travel fee. 

​